Case Study: United States Government Printing Office (US GPO)

Despite being a free-to-air, public-facing search application, the US GPO’s FDSys project is an extremely useful case study for large-scale enterprise search systems, as it is required to deal with dozens of highly disparate data sources and a wide range of user types about whom nothing can be assumed or predicted. Unlike the vast majority of enterprise search case studies, the resulting search application can be seen and used by the reader which helps to clearly illustrate a number of important best practices for search implementation.

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