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Elasticsearch Support Services

24x7 Monitoring, Support, and Hosting for Elasticsearch Applications

MAXIMIZE YOUR SEARCH PRODUCTIVITY. FOCUS ON YOUR CORE BUSINESS. 

elasticsearch supportMore and more enterprise search and analytics applications today can benefit tremendously from Elasticsearch, an open source search engine with scalability and powerful functionalities.

Specific application expertise is often required for custom applications built on Elasticsearch. Thus, relying on an experienced partner for Elasticsearch support and managed services can help free your internal team from maintenance tasks, allowing you to have predictable application cost structure and maximize ROI.

 

SUPPORT FEATURES AND BENEFITS

An Elastic partner and reseller, we bring in-depth expertise and:

  • Three-tier support model and escalation procedures – dedicated Elasticsearch support experts and solution architects for effective, quick resolution.
  • A global team to help around the clock – standard processes for coordination among sites and regions in the Americas, Europe, and Asia. 
  • High availability and agility –regardless of the business application you are deploying on Elasticsearch, it’s our responsibility to keep your application running at peak performance, so that it can fully support your business goals. 
  • Implementation and support for all Elastic Stack's components – in addition to Elasticsearch, we also help you manage and monitor other components, such as Logstash, Kibana, Shield (Security), Watcher (Alerting), Marvel (Monitoring), and Graph.

Learn more about our full range of services for Elastic-based applications.

 

HOSTED ELASTICSEARCH APPLICATIONS: ON-PREMISE, HYBRID, OR IN THE CLOUD 

Our proactive, end-to-end support approach also covers your application hosting, with appropriate disaster recovery measures.

  • Hosted Elasticsearch application within your corporate security infrastructure
  • In the cloud, such as Amazon Web Services (AWS), Microsoft Azure, or Elastic's Found 
  • Hybrid hosting, combining on-premise and cloud-based components to fit your requirements

 

Contact us to learn more about our support and services for Elasticsearch and other Elastic solutions.

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