Industry surveys show that during the last ten years, no improvement has been made in enterprise search user satisfaction. More than half of users remain dissatisfied and fail to find the information they need.
Written by Search Technologies' staff, this white paper is based on experience gained through more than 400 search engine implementation projects, and it is search engine independent. This white paper:
- Identifies the problems that are holding user satisfaction back
- Presents proven approaches and best practices for creating happy, highly productive search users
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