Top quality search accuracy is not achieved with technology alone or through a one-time “quick fix.” It can only be achieved with a careful, continuous improvement process driven by a varied set of metrics. And the starting point for such a process is an objective, statistically valid measurement of search accuracy, known as search engine scoring.
Search Technologies recommends using this white paper as a reference guide. The techniques in this paper have been used successfully by Search Technologies with a number of customers for first computing search engine accuracy metrics and then using those metrics to iteratively improve search engine relevancy.
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