Technical Support Services
Reliable, responsive support services for search engine implementations
HEADLINES
Search Technologies provides technical support to customers using number of leading search engines, including:
- FAST ESP and FAST Search Server
- The Google Search Appliance
- Solr Lucene and Lucidworks Enterprise
- Exalead, Autonomy, Rocket Folio/NXT and Attivio
We also provide support for legacy systems such as RetrievalWare and Verity.
SUPPORT SERVICES
All customers are assigned a designated Technical Account Manager who is responsible for maintaining an in-depth knowledge of the search application and the customer’s environment and business objectives. The level of support provided is tailored to the customer's needs and can include administrative tasks and general system maintenance.
24 / 7 support cover is also available.
Contact us for a full description of our technical support services, or to discuss any specific support issues that you are currently experiencing with your search implementation.
