Expert Search Engine Services

HEADLINES

• Search Technologies provides expert services to help customers build, configure, tune, manage and maintain search engines and search-based applications
• Search Technologies is a pioneer in the field of Managed Search Services, enabling a growing range of blue-chip customers to focus on their core business

DETAILS
Common customer engagement scenarios include:

• Strategic Consulting:  Independent consulting services helping organizations to create and implement a sustainable search strategy focused on key business objectives
• Search expertise to address specific issues:  Search engine expertise provided at competitive rates, to support projects being managed in-house or by a general systems integrator. For example:
  • Addressing specific issues within existing search implementations such as relevancy or performance challenges
  • Designing and implementing search functionality within a broader IT project
  • Advising on search product choice, including consideration of open source alternatives where appropriate
• Complete solution delivery:  A complete, project managed service from requirements gathering and architecture design through implementation, launch and ongoing support
• Managed Search Services:  Search Technologies manages all aspects of search system administration and maintenance, including search quality monitoring, 24 / 7 support and hosting services

APPLICABILITY
Search Technologies provides expert services for most of the leading search engines, and maintains specific practices for:

• Microsoft SharePoint 2013, 2010 and 2007
• FAST Search Server (all versions - FAST ESP, FS4SP, FSIS, FSIA)
• The Google Search Appliance
• Solr Lucene, the leading open source search platform
• Folio and NXT-based search-centric publishing solutions

We also provide expert services for a wide range of other search products including Autonomy, Oracle Endeca, Sinequa, and ElasticSearch

DATA PREPARATION
Almost all modern search engine features, from relevancy ranking to search navigators, require data structure. A growing part of Search Technologies' business is helping large organizations to optimize their unstructured content using our Document Preparation Methodology for Search and the Aspire Content Processing framework.

PACKAGED SERVICES
We also provide a range of services packages including jump-start programs, search application health checks and relevancy tuning services.