Register for Our Knowledge Management Espresso Webinars!
A Special Mini-Series Dedicated to Knowledge Management
The purpose of Knowledge Management (KM) is to capture and share ideas, experience, and information within an organisation. And while it’s already a well-established discipline, AI technologies such as Cognitive Search, Natural Language Processing (NLP), and Machine Learning are making a positive impact on KM.
Register for the upcoming webinars in our KM Mini Series to learn about various KM challenges and how we’re helping organisations to overcome them to take full advantage of their intellectual assets to enhance products and services.
Intelligent Knowledge Management: Harvesting Knowledge from Your Employees
Today's organisations are combining data repositories to break information silos and support knowledge management and sharing within their organisations. Watch our on-demand webinar to explore real world examples of organisations that have large systems full of content that need a tailored knowledge management approach.
Knowledge Management: Breaking Down Graphs, Taxonomies, Classification and Ontologies
October 8, 2020 at 11:00am ET / 4:00pm BST / 5:00pm CEST
There are many methods to help classify content, business objects and key concepts in order to help search engines perform more intelligent searches. But when it comes to knowledge management, we need to ask a few questions: Do I need them? How much do I need? How much is too much? Join this webinar and we’ll demystify these terms and give you practical advice on when you should use what. You’ll be a KM expert in no time!
Unsung Heroes of KM: Context, Linkage and Knowledge Graphs
November 5, 2020 at 11:00am ET / 4:00pm BST / 5:00pm CEST
To get the most out of Knowledge Management within an organisation, it’s important to make knowledge sharing and linkages (with the help of knowledge graphs) part of your day-to-day business. For example, linking KM with business identifiers like customer IDs, product and part IDs, equipment IDs, business groups, employees, contracts, project IDs, etc. This will help to give knowledge context in order to be useful. Join our webinar as we explore how to make sure all content serves a purpose.
Justifying, Measuring and Prioritising KM
December 8, 2020 at 11:00am ET / 4:00pm BST / 5:00pm CEST
Knowledge management as a practice has been around for decades. However, with a renewed focus on technologies that can help automate and measure KM, organisations can now justify, measure and prioritise KM now more than ever before. Join this webinar to learn how we can evaluate KM before, during and after implementation. We’ll take a deep dive into metrics that can help drive your Employee Value Proposition, as well as impacts of KM on employee productivity and sales.
Overcoming Organisational Challenges and Creating a Knowledge Sharing Culture
January 13, 2021 at 11:00am ET / 4:00pm BST / 5:00pm CEST
There are many factors that go into making KM successful within an organisation. Oftentimes, even when the technical aspects of KM are implemented, organisational and cultural challenges can stall or hinder a KM victory. Without a clear KM plan in place, challenges arise such as knowledge hoarding, employees aren’t keen to adopt knowledge sharing tools, KM is viewed as time consuming, knowledge isn’t captured when employees leave, etc. Join this webinar and we’ll discuss how to overcome these challenges and what technologies can make knowledge sharing easier.