Managed Services for Search and Analytics Applications
We Take Care of Your Search & Analytics Applications, So You Can Focus on Your Business.
IT TAKES HARD WORK TO MAKE SEARCH AND ANALYTICS EASY
Effectively managing search and analytics applications is essential in today’s data-driven business world. You may have data experts available within your organisation, but how do you make sure your engineers have the time they need to monitor the tedious day-to-day operations while still keeping their focus on strategic vision?
As your data continues growing and your user needs evolving, without on-going evaluation and support, the performance of your data system deteriorates over time. If you have mission-critical search or big data analytics applications in place, outsourcing managed services can take away the daily pressure on your staff, giving them more time for strategic planning and innovation.
Watch the video below to get an insider's look at our Engineering and Global Managed Services team.
Through our three core managed services, we bring a decade of search and data analytics experience and dedicated support to help your applications to run smoothly and well-equipped to grow with your business.
- Search and big data application support - administration, monitoring, maintenance, support, and routine upgrade/patching tasks for your entire search engine and big data components.
- Quality management – regular assessments for your search and big data platform, with relevancy tuning, index auditing, performance monitoring, and semantic resource maintenance, to ensure that your applications fulfill user needs and business objectives.
- Strategic planning – beyond the day-to-day tasks, our goal is to help you to run your data system better in the long term. We provide expert advice and implementation when you need to fine-tune your search engine or when you are ready to move to the next phase of your big data journey.
A GLOBAL TEAM FOR 24/7 SUPPORT, A PHONE CALL OR EMAIL AWAY
- Deep technical expertise and global perspectives - we have successfully supported 800+ customers, regardless of their sizes, industries, or geographical locations. Search Technologies’ Global Managed Services team is made up of experienced engineers and project managers in the United States, United Kingdom, Costa Rica, Czech Republic, and the Philippines.
- Consultative, vendor-neutral approach - ensures a custom mix of managed services that achieves the best balance of cost and performance, whether you require 24x7 support and managed services; on-call or project-based support; a dedicated on-site support team.
- Handling relationships with third-party technology providers - as your trusted partner, we take total responsibility for all aspects of search and analytics, from managing and supporting your systems, to working with your other technology vendors to guarantee seamless integration between your system components.
BROAD PERSPECTIVES AND EXPERTISE ON SEARCH AND BIG DATA SOLUTIONS
Our full range of managed services help you to strategise, build, deploy, and support both out-of-the-box and custom-built search and big data analytics platforms from the industry’s leading open source and commercial technologies:
- Google Search Appliance (GSA)
- Oracle Endeca
- Microsoft FAST
- Amazon CloudSearch
- SharePoint Search
- HP Autonomy
- Rocket NXT
- Apache Hadoop
Check out our complete list of enterprise search and big data partnerships.
SECURE, HIGH-PERFORMANCE APPLICATION HOSTING, ON-PREMISE OR IN THE CLOUD
We understand the frustration and damaging costs of downtime; thus, we provide you a full range of hosting options for your search and big data applications, ensuring an average service availability of 98% plus effective disaster recovery measures.
- Within your corporate security infrastructure
- In the cloud, such as Amazon Web Services (AWS) or Microsoft Azure
Contact us for a complimentary consultation on how we can help to support and optimise your search and analytics applications.