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Transforming Customer/Partner Support Portal Search Experiences

Webinar presented by

Kristy Martin
Kristy Martin
Functional & Industry Analytics Consultant
Duration:
21 minutes

Part of the Espresso Webinar Series

Whether it is a technical support question on a technology site, pricing and product details on a partner site, investment products on an investor portal, the list goes on, support portals play important roles in enabling self-service in key business processes and delivering significant cost savings to enterprises (as long as users can easily and quickly find the answers they are seeking).

Watch our on-demand webinar to learn how we’ve successfully implemented content processing and search technologies as well as tuning and personalization features to deliver seamless user search experiences across various types of portals.

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