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Search ServiceNow with Attivio: Expert Consulting and Implementation

Leveraging ElevateTM for ServiceNow

attivio.jpgAttivio is a leading intelligent answers and insights platform. With its cognitive search solutions, Attivio helps organizations deliver information from across enterprise applications to support a variety of search and analytics needs. 

A widely-used digital workflow engine, ServiceNow enables enterprises to increase productivity and performance. Its Now Platform supports comprehensive, enterprise-wide processes, from HR and IT to Customer Services. 

For enterprise users looking to search across ServiceNow products from a single, unified interface, Attivio’s ElevateTM for ServiceNow can be a robust solution. ElevateTM allows Attivio users to search ServiceNow ITSM, CSM, and HR content faster and easier, providing smarter self-service support and improving key performance measures like mean-time to resolution (MTTR) and net promoter scores (NPS).

An Attivio partner with hundreds of search and analytics experts, we bring a full range of services and technology assets to help optimize your Attivio search solutions, whether it is implementing and enhancing ElevateTM for ServiceNow or building a complete, scalable Attivio-based search and analytics solution.

  • Consulting and implementation: defining a strategic roadmap and building your Attivio application based on your enterprise requirements.
  • Search application assessment: evaluating your technology infrastructure and providing recommendations for deploying and improving search performance.
  • Content processing: using our proven technology assets for unstructured data processing and natural language understanding or other software of your choice.
  • Search relevancy review and improvement: evaluating and tuning your Attivio search performance.
  • Managed services: 24x7 global support for your application.
  • Connectors: over 30 pre-built, secure connectors to bring your enterprise content into a single, unified Attivio search application.

Contact us to learn more about how we can help your organization leverage Attivio for ServiceNow insights and a wide range of other search and analytics applications.