This white paper aims to provide a solid understanding of enterprise search engines, what to expect of them and how to maximize their effectiveness. It uses the phrase “enterprise search” in its classical sense, a system providing search access over multiple and heterogeneous data sources to a variety of users whose needs are diverse.
Subjects covered include:
- Balancing technology with the processes around enterprise search
- Key issues affecting the search user satisfaction
- Best practices for laying the foundations of a successful enterprise search system