Site search plays a critical role in e-commerce conversion and revenue. To identify the overall trends of site search performance among top e-commerce companies, our UK technical team conducted research to evaluate a sample of 70 websites from InternetRetailing’s list of UK Top 500 E-Commerce Sites.
Using our proven search quality analysis techniques, our experts evaluated the top 10 e-commerce site search features, including:
| 1. “Did you mean?” | 6. Searchable categories |
| 2. Synonyms | 7. Searchable descriptions |
| 3. Stemming | 8. Product code search |
| 4. Hyphenation | 9. Offensive language filter |
| 5. Type-ahead | 10. Query response time |
Download this report to read about:
- Our key findings of how the 10 evaluation criteria are performing on top e-commerce websites
- Best practice examples
- Expert recommendations on how to implement and fine-tune these search features
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